Important: If you no longer have access to your old device, you’ll need to order a new activation PIN.
Before getting started
App-2-App activation guide
Step 1: On your new device
1.1DownloadtheAccess AppfromyourappstorebyscanningtheQR code.
1.2 TapܱԴǷ
1.3 Enteryourcontractnumber
1.4 Enterthelastfourdigitsofyourmobilenumber–thenumberyouhaveregisteredwithus
1.5 TaptheActivatewithanotherdevice
1.6 Followtheon-screeninstructionstoactivateBluetooth andlocationaccess
1.7Whenready, tap Send SMSnow
1.8Youwillreceivean SMSwithcode,enterthecode
1.9 A QR code willappear,nowpickupyourolddevice
Step 2: Switch to old device
2.1 OpentheAccess App andscantheQR code onthescreenofyournewdevice
2.2 Enteryourpersonal PIN –thisisthePINyourcreatedwhenactivatingtheAccess App onyourolddeviceorusebiometricauthentication
RemembertokeepthephonesclosetooneanothertoenableBluetooth.
2.3Closetheappon anolddevice
Step 3: Finish on your new device
3.1 Create a PIN fortheAccess App –thisisthePINyouwillusetologintotheapponthisdevice
The Access App is now activated on your new device
Was this page helpful?
Please enable javascript in your browser and retry.
The feedback component cannot be displayed.